WiseWallet: A Personal Finance Tool

Role
Product Designer
Timeline
Sep 2024–Dec 2024
Skills
Fintech design
Team
Luke Bratic (UX)
Raksha Hungund (UX)
Anna Vento (UX)
Kathy Wang (UX)
Tools
Figma
Background

Motivation

Despite the wide availability of digital budgeting tools, over 80% of Americans continue to overspend their monthly budgets (Marder, 2023). This consistent pattern of overspending can lead to a range of negative financial outcomes, from increased debt and financial stress to diminished savings and hindered long-term financial goals.

Problem

Millions of Americans still rely on spreadsheets to manually manage their budgets (Mehta, 2024). A gap in the market exists– there isn’t a solution that provides users with the same level of control over their budgeting as spreadsheets, while also offering the convenience and ease of a mobile app.

Goal

To create a budgeting solution that combines ease of use with maximum value, specifically designed to help lower income individuals not only stay within tight budgets but also build lasting financial habits.

Discover

UX Research

54 survey respondents and 16 interviewees revealing financial goals, problems with current solutions, and a need for easier budgeting methods

Phase 1: Survey

Phase 2: Interviews

Define

Requirements → Features

From our research, we identified 3 key design requirements based on key themes, which informed four key features.

Design requirements

  • Simplify and automate
  • Personalize with flexibility
  • Educate through insights

Feature highlights

  • Linking bank accounts
  • Creating, viewing, and adjusting budgets
  • Learning about spending habits
  • Adjusting transaction categories
Define

Low fidelity designs

Based on key requirements and features outlined in the define phase, we created lo-fi wireframes that we ran quick concept testing on to identify usability issues early.

Redundant tabs

What happened: We assumed four tabs was the standard, but users couldn’t understand the difference between dashboard and plan.

Con: Repetitive information

Confusing visuals

What happened: We wanted to include many graphics that aided understanding, but users found it unecessary and confusing

Pro:
Visual focus

Con:
Too complex
Information overload

Lack of explanation and freedom

What happened: Users wanted to know how these numbers were determined, and disliked not being able to edit.

Pro:
Quick and automated

Con:
No user freedom
Untrustworthy

Develop

Final designs

With some more iteration and refining, we arrived at these final designs!

Onboarding and creating a budget

Part 1: Auto-generated budget

Step 2: Option to customize

Changing budget categories

Monitor and adjust budget

Reflection

Sometimes, simpler is better
At the start, I made four navigational tabs because it felt like the standard. We explored several graphics but they strayed away from the core user needs. Users pointed out redundancies and we noticed we were overcomplicating things. It's better to start off with the core features than to take on many at once. A simpler design better fit their needs in the end!

Test early and keep iterating
Early concept testing revealed that users struggled with terms like “fixed”, “remaining amount”, and "left to spend" and had clear preferences for certain layouts. This allowed us to quickly identify issues and make adjustments, saving time down the line. It reinforced my belief that design is never "final"—it’s a continuous process of refinement based on feedback and testing.

Citations

Chavous, K. P. (2022, February 9). A hand up or a handout? Tackling America’s financial literacy crisis. Forbes. https://www.forbes.com/sites/stopaward/2022/02/03/a-hand-up-or-a-handout-can-we-tackle-americas-financial-literacy-crisis/

Marder, A. (2023, September 4). Most Americans have a monthly budget, but many stilloverspend. NerdWallet.https://www.nerdwallet.com/article/finance/data-2023-budgeting-report

Mehta, Devika. “How to Use Excel to How to Use Excel to Manage Personal Finances? Finance Guideanage Personal Finances? Finance Guide.” Root Insights, 30 Sept. 2024, finsightwise.com/how-to-use-excel-to-manage-personal-finances/